What company doesn’t want to make the best use of the technology already at its disposal? What DevOps manager wouldn’t like to produce more builds in less time than the team needs now?
I don’t know about you, but early on in my career I would see every problem through a technical lens. There was The Right Way™ and The Wrong Way™. There was no such thing as a big picture, there were no nuances. Life was black and white.
When a customer would describe a problem to me, I was already doing a mental triage based on keywords that were coming up in the conversation. This was all happening before they had even finished explaining what issues they wanted me to address!
The problem with this approach is that it’s very one-dimensional. You get very little context or perspective.
Before automation was popular, it was common for a system administrator to sit down with their cup of coffee and install CD, and do their install or system rescue by hand.
It meant a lot of waiting for things to finish, a lot of watching paint dry. There were often also several things to configure after the install completed.